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Senior Desktop Support Specialist

Company: VirtualVocations
Location: Mcallen
Posted on: April 1, 2025

Job Description:

A company is looking for a Sr. Desktop Support Specialist.
Key Responsibilities

Provide technical support and root cause analysis to Intake technicians while automating manual processes
Manage workstation maintenance, including software updates and compliance with security policies
Engage in quarterly projects using Scrum methodology and assist with corporate initiatives

Required Qualifications

Bachelor's degree or equivalent work experience
3+ years of experience in a corporate helpdesk role
2+ years of experience in a senior helpdesk role
CompTIA A+ certification and experience with Azure Active Directory
Experience in Windows PowerShell and macOS scripting

Keywords: VirtualVocations, McAllen , Senior Desktop Support Specialist, Other , Mcallen, Texas

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